IT Help Desk And Resources For Remote Learning For Families
This document outlines resources that are available to our families to support remote learning.
Translated versions in all the DOE’s nine commonly translated languages, which will be ready by next week.
Request an iPad using this form:
IT Help Desk 718-935-5100, option 5.
Hours of Operation: 6:00am - 9:00pm
Days of Operation: Monday through Saturday
You can also get quick help online:
Browse tech support topics: schools.nyc.gov/technicaltools
File a tech support ticket: schools.nyc.gov/techsupport
Request a device: schools.nyc.gov/devices
Get support with a DOE-issued iPad: schools.nyc.gov/ipadfixes
Issues with your Internet connection: schools.nyc.gov/internet